The North East Region of the Communication Workers Union

Harassment Helpline

If you are experiencing bullying and harassment in the workplace, please contact the CWU harassment helpline on FREEPHONE 0800 0902303. This number is a Monday to Friday, 9 to 5 number and outside of hours, there is an answering machine advising members what to do.

Branches can download the official reporting document using the link below.



Please be aware that the changes affecting the law in respect of Industrial action ballots and notice to employers and the legislative changes to picketing where lawful industrial action takes place has come into effect. Accordingly the revised policies and procedures therefore come into effect from 1 March 2017 to coincide with the requirements of the new legislation, use the link to see the full policy.


Conduct Code

With the introduction of the new Royal Mail Group conduct code, a booklets has been produced, a number of printed copies are being sent to each Branch. In the meantime however, attached is the PDF version, in case you wish to keep an electronic copy.


New Rule Book

Please be advised that following conference this year a new national rule book has been produced.

The new version will be circulated to branches and can also be accessed using the following link.

Read More


Just a few of the publications we produce for you to read.

  • CWU HA
  • Unionline
  • National CWU
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